Summary:
How does AI help manage skills and careers to retain employees?
The issue of skills and career management is central to the contemporary world of work. As Chief Product Officer (CPO) at Palm, this concern has been on my mind every day for the past two years: how can we effectively manage our employees' skills and careers? Artificial intelligence (AI) is proving to be a promising answer to this crucial question.
Changes in career paths
We are witnessing a significant shift in workers' aspirations. In the past, loyalty to one's employer was an almost immutable norm. Nowadays, employees are looking for meaningful work that allows them to make a real impact. The recruitment process has become more complex, often involving several interviews and a thorough assessment of the company's employability.
The growing importance of skills
In a world where change is the only constant, skills are becoming the universal language of the job market. According to a study by the World Economic Forum, 50% of employees will need new skills by 2025. As a result, skills management is becoming a crucial issue for the sustainability of businesses.
Challenges before the AI era
Before the advent of AI, skills management was often laborious and inefficient. Data was static and processes were manual. Excel spreadsheets and human resource information systems (HRIS) were the main tools used, but they had limitations in their ability to provide a holistic and up-to-date view of employee skills.
The transformative role of AI
AI represents a revolution in skills and career management. It automates complex tasks while providing in-depth, personalized analysis. Unlike predictable algorithms, AI takes a statistical approach, enabling it to grasp the complexity and nuance of HR data.
The possibilities offered by AI
Thanks to AI, it is now possible to perform advanced semantic analyses, detect emerging skills, and optimize the process of matching employees to positions. In addition, hybrid systems, combining AI and deterministic rules, enable agile and scalable skills management.
The future of skills management
Tomorrow, AI will continue to evolve to meet the changing needs of the job market. It will play a crucial role in strategic planning, anticipating skill needs, and detecting departure risks. As human resources professionals, it is essential to understand and master the capabilities of AI in order to better support the professional development of our teams.
In conclusion, AI offers exciting prospects in the field of skills and career management. By adopting a proactive and informed approach, we can leverage this technology to retain our employees and ensure the sustainability of our businesses in an ever-changing world of work.




